Privacy Policy

Effective Date: 1 May 2025
Last Updated: 1 May 2026

This Privacy Policy describes how The Red Carpet (“we,” “us,” or “our”), a digital execution platform operated by Ram Dev and Swetha Jessy, collects, uses, stores, and protects personal information when you visit our website at theredcarpet.in (or our current hosting domain) or use any of our services.

By accessing our website or submitting any form, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

The Red Carpet is a productized digital services platform based at:
W652+Q43, VGP Prabhu Nagar, Medavakkam, Chennai, Tamil Nadu — 600100, India
Email: theredcarpetgroups@gmail.com
Phone: +91 63845 60321

2. Information We Collect

A. Information You Provide Directly

Full name and contact details (email address, phone number)
Business name or type (if provided)
Messages and enquiries submitted via contact or booking forms
Service preferences, budget ranges, and project descriptions
Payment information (processed securely via third-party payment gateways — we do not store card details)

B. Information Collected Automatically

IP address and browser type
Pages visited, time spent, and navigation paths
Device type and operating system
Referral source (how you found us)
Cookie identifiers (see our Cookie Policy)

C. Information from Third Parties

Analytics data from Google Analytics 4 (GA4)
Advertising data from Meta Pixel (Facebook/Instagram)
Payment data from WooCommerce-integrated payment processors

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to enquiries, schedule calls, and provide service information
To process orders and deliver purchased service kits
To send service updates, receipts, and relevant communications
To improve our website experience and service offerings
To send marketing updates (only with your explicit consent, and you can opt out at any time)
To comply with applicable legal obligations

4. Legal Basis for Processing (India — DPDP Act 2023)

We process your personal data under the following lawful bases as recognized under India’s Digital Personal Data Protection Act, 2023:

Consent: When you fill a form, subscribe, or tick a consent checkbox
Contractual Necessity: To fulfill orders or services you have purchased
Legitimate Interest: For improving our services and communicating relevant information
Legal Compliance: When required by applicable Indian law

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share data with:

Service providers: Hosting (Hostinger), email services, analytics platforms (Google), advertising platforms (Meta)
Payment processors: Secure, PCI-DSS compliant third-party gateways
Legal authorities: If required by law, court order, or government regulation

All third-party processors are bound by confidentiality agreements and applicable data protection laws.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and meet legal obligations:

Form enquiry data: 2 years from date of last contact
Customer/order data: 7 years (as required by Indian financial regulations)
Marketing consent records: Until you withdraw consent

7. Your Rights

Under India’s DPDP Act 2023, you have the right to:

Access the personal data we hold about you
Correct inaccurate or outdated information
Request deletion of your data (“right to be forgotten”), subject to legal exceptions
Withdraw consent at any time without affecting past processing
Nominate a representative to exercise your rights in case of incapacity or death

To exercise any of these rights, contact us at: theredcarpetgroups@gmail.com

8. Cookies

We use cookies and similar tracking technologies.

9. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted information to us, please contact us immediately so we can delete it.

10. Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include SSL/HTTPS encryption, access controls, and secure data storage. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. We encourage you to review this page periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.

12. Contact Us

For any privacy-related queries or to exercise your rights:

Email: theredcarpetgroups@gmail.com
Phone: +91 63845 60321
Address: W652+Q43, VGP Prabhu Nagar, Medavakkam, Chennai, Tamil Nadu — 600100